Privacy policy

MyShop respects your privacy. This policy explains what information we collect when you shop with us and how we use it.

1. Information we collect

• Order details — name, phone, email, shipping address, and items purchased.
• Account data — if you register, your profile and order history.
• Payment data — processed by our payment provider; we do not store full card numbers.
• Technical data — basic device/browser information and cookies needed to run the cart and sessions.

2. How we use information

• To fulfil orders, arrange delivery, and send order updates.
• To respond to contact form messages and support requests.
• To improve the storefront experience and prevent fraud.
• To meet legal and accounting obligations.

3. Sharing

We share data only with service partners who help us operate — payment processors, couriers, and messaging providers — and only as needed to complete your order or as required by law. We do not sell your personal information.

4. Cookies & sessions

We use essential cookies and session storage to keep your cart, authenticate accounts, and protect forms with CSRF tokens. Disabling these may prevent checkout from working.

5. Retention

Order records are kept as long as needed for fulfilment, support, and legal requirements. You may request access or correction of your account details via the contact page.

6. Security

We use industry-standard protections including HTTPS and secure payment gateways. No method of transmission is 100% secure; please use a strong password if you create an account.

7. Your choices

You can browse as a guest, update your profile when logged in, or contact us to ask about data we hold related to your orders.

8. Contact

For privacy questions, use our contact page.